Shipping Policy
1
For delivery or collection out of business location, an additional charge per way may be imposed, depending on distance, accessibility of the destination and time of day. Details on the charges and procedures will be made available at the time of enquiry. Any changes of agreed location at first place, extra charges will be charged. When you sign the rental agreement, you give us full authorization to do this. We have the right to charge it to your payment card.
2
If we agree to a delivery, this will be stated on your rental agreement. We will charge a fee for delivering the vehicle. If you choose to have the vehicle delivered, you must be present at the delivery location during your requested delivery period. The same process implies picking up charges if you choose to return the car at your place. If you do not meet the requirements in these contracts, then we may refuse to deliver the vehicle to you.
3
In any condition, you choose to change the location from the original agreement; additional cost may incur depending on your location. And so we have the right to charge your payment card for any additional amount that will be incur. You must give us at least one day’s notice to organize delivery. We may be able to deliver at a shorter notice, but you will need to check with the Reservation Team.
4
We currently have two pick-up locations available in the Klang Valley:
- Vista Alam Serviced Apartment
Address: 1, Jalan Ikhtisas, Seksyen 14, 40000 Shah Alam, Selangor.
- Pavilion Bukit Jalil
Address: 2, Persiaran Jalil 8, Bukit Jalil, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
For other states, stay tuned as we will be announcing more locations soon.
Contact us at least 1 day in advance before collecting your car.
Our pick-up and return times are from 11am to 8pm.
5
Upload copy of your IC and driving license
We will review your submission within 3 hours